Privacy Policy

Cigardome ("Cigardome," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy (the "Policy").

This Policy describes:

The types of information that Cigardome may collect from you when you access or use its website, mobile application, or services (collectively, the "Services"); and
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies only to information Cigardome collects through its Services, including email, text, and other electronic communications sent through or in connection with the Services.

This Policy does not apply to information you provide to, or that is collected by, any third party, including cigar merchants, lounges, or social networks that you use in connection with our Services. Cigardome encourages you to consult the privacy policies of such third parties.

By accessing or using our Services, you agree to this Policy. If you do not agree, please do not use our Services. Your use of the Services constitutes your acceptance of this Policy and your consent to the collection, use, disclosure, and retention of your personal information as described herein.

For the purposes of data protection laws, Cigardome is the "data controller" of your personal information collected through the Services.

1. Information We Collect

We collect several types of information, including:

A. Information You Provide

Account Information: Name, email address, password, profile picture, phone number, and other details you provide during registration.
Preferences: Settings such as language, time zone, and preferred cigar brands or lounges.
Content: User-generated content such as cigar reviews, photos, comments, ratings, and public profile information.
Communication: Messages you send through the Services or responses to surveys and promotions.
Location Data: If enabled, precise GPS location for finding cigar lounges or events nearby.
Payment Information: If applicable, payment details for premium features or purchases, handled securely by third-party processors.

B. Information We Collect Automatically

Usage Data: Interaction details, including session length, pages viewed, features used, and search queries.
Device Information: IP address, device type, operating system, browser type, and unique device identifiers.
Cookies and Tracking Technologies: See the Cookies and Tracking Technologies section below.

C. Information from Third Parties

Social Media: Data from accounts you connect with Cigardome, such as Google.
Partners and Advertisers: Information from merchants or advertisers to personalize your experience.

2. How We Use Your Information

We use the information we collect to:

Personalize your experience on the Services.
Provide features like cigar recommendations, event notifications, and user networking opportunities.
Process payments for premium features or merchant transactions.
Respond to customer service inquiries and provide support.
Improve our Services through analytics and user feedback.
Ensure compliance with legal and regulatory obligations.
Display relevant advertisements and promotions.
Send administrative updates, newsletters, or marketing messages (with opt-out options).

3. Sharing Your Information

We may share your information:

With Service Providers: To facilitate operations such as payment processing, data hosting, and customer support.
For Legal Reasons: To comply with applicable laws, legal processes, or governmental requests.
In Business Transfers: If the company is involved in a merger, acquisition, or asset sale.
With Your Consent: For specific purposes you authorize.
With Advertisers: To deliver targeted ads, without sharing personal identifiers unless you consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize your device and preferences.
Improve site functionality and user experience.
Measure the effectiveness of ads and promotions.

Types of Cookies We Use

Essential Cookies: Necessary for basic functionality.
Performance Cookies: For analytics and site optimization.
Advertising Cookies: To deliver relevant ads.

Your Choices

You can manage cookie preferences in your browser settings. Note that disabling cookies may limit functionality.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and Portability: Request access to your personal data.
Correction: Update inaccurate or incomplete information.
Erasure: Request deletion of your data.
Restriction: Limit how we process your data.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: Revoke previously granted permissions.

To exercise these rights, contact us at admin@cigardome.com

7. Changes to This Policy

We may update this Policy from time to time. Significant changes will be notified via email or in-app notifications. Continued use of the Services after changes constitutes acceptance of the updated Policy.

For questions about this policy, contact us at admin@cigardome.com